• Slider image

    Loved Customers are Loyal Customers

    In-app customer service software to support and retain your customers

    Request a demo View Video
  • Slider image

    World-Class In-App Customer Support

    Provide mobile self-service and agent-assisted support to your customers

    Request a demo View Video
  • Slider image

    UserCare was Made for Mobile App Businesses

    Exceptional in-app customer service that keeps users coming back

    Request a demo View Video
  • Slider image

    Gather Customer Data & Insights

    Define and track user segments based on customer lifetime value

    Request a demo View Video
Supported Platforms
Partner
Partner
Partner
PRODUCT OVERVIEW

In-App Customer Support
Create a mobile help desk right within your app and allow users to easily get customer support
Customer Service
Provide helpful self-service FAQs, and quickly solve customer issues through in-app chat messaging
Data & Insights
Surface valuable user profile and app event data to your support team to expedite issue resolution
DELIVER EXCEPTIONAL
IN-APP SUPPORT
A COMPLETE MOBILE HELPDESK SOLUTION

• Quickly respond and resolve customer inquiries with in-app chat and push notifications – no emails required!

• Self-service customer FAQs & knowledge base designed for mobile – not for the desktop.

• No seat pricing! Unlimited agents, apps & tickets, so your entire team can understand the voice of the customer.

SEGMENT, UNDERSTAND AND PRIORITIZE YOUR TOP USERS
DATA-POWERED SOFTWARE FOR A BETTER CX

• Deliver differentiated experiences by segmenting users based on lifetime value.

• Customer Chronicle™ gives you an interactive view of how each user is engaging with your app, helping your team resolve issues, drive product development, and gain insights on user behavior, buying patterns and customer history.

DELIGHT YOUR USERS WITH REAL-TIME REWARDS
DELIVERED STRAIGHT INTO USERS’ ACCOUNTS

• Thank users for their continued loyalty and keep them engaged.

• Instantly grant rewards to appease users after a challenging issue – win them back.

• Easily send in-app currency, virtual items, credits and more in a snap!

SIMPLE SDK INTEGRATION
INTEGRATE IN MINUTES, NOT DAYS

• Integrates seamlessly with Android and iOS apps through a lightweight SDK.

• Fully customize the look and feel of your mobile app help desk to complement your app.

• Support for Unity.

CONTACT US

Have questions about UserCare, or want to see a demo? Contact us below!
 Yes - Send me exclusive newsletter insights to my inbox.