Create a mobile help desk right within your app and allow users to easily get customer support
Provide helpful self-service FAQs, and quickly solve customer issues through in-app messaging sessions
Data & Insights
Surface valuable user profile and app event data to your support team to expedite issue resolution
DELIVER EXCEPTIONAL IN-APP SUPPORT
Keep your best customers engaged and using your app with real-time, in-app customer service, enabled through a simple SDK. Come to the rescue, and quickly resolve customer issues via live messaging and push notifications right within your app. Plus, empower users to help themselves with in-app FAQs.
SEGMENT AND SEE YOUR USERS IN A WHOLE NEW LIGHT
Deliver differentiated experiences by segmenting users based on lifetime value. UserCare’s Customer Chronicle™ gives you an interactive view of how each user is engaging with your app. Use it to guide issue resolution, drive product development, and gain insights on user behavior, buying patterns and customer history.
DELIGHT YOUR USERS WITH REAL-TIME REWARDS
Show your appreciation by treating customers to in-app rewards that keep them coming back. You set the rewards, UserCare helps you deliver them straight into your users’ accounts. Send in-app currency, virtual items, credits and more in a snap!
SIMPLE SDK INTEGRATION
UserCare is mobile customer service software that integrates seamlessly with Android and iOS apps through a lightweight SDK. Fully customize the look and feel of your mobile app help desk to complement your app. Get up and running in as little as 15 minutes!
Have questions about UserCare, or want to see a demo? Contact us below!